Software Integration Services
Most businesses do not have a software problem, they have a gap problem: the CRM does not know what billing knows, orders are typed twice, and a spreadsheet quietly holds the whole thing together. Integration closes those gaps, so each system does its job and the data moves between them on its own.
CRMs, ERPs and accounting systems; payment gateways; e-commerce platforms; mobile apps; hardware such as gates, kiosks and scanners; and the third-party APIs your industry runs on. Where a system has a documented API we use it; where it does not, we build a careful adapter around it rather than reaching into its database.
The goal is one version of each record — a customer, an order, a policy — with every system reading from or writing to it in a defined way.
EZRater, a comparative rating platform for surplus lines insurance, connects to more than 40 insurance carriers and solves the ACORD interoperability problem that normally makes cross-carrier quoting a manual job. One submission goes out; comparable quotes come back.
For a multi-location gym chain we joined a CRM, a React Native member app, QR-code entry gates and kiosk payments on AWS into one system, so a membership change at the desk takes effect at the gate immediately. And for a fashion retailer, an AI recommendation engine was integrated into the existing store rather than replacing it.
Integrations usually break when someone else changes something: a partner updates their API, a field is renamed, a service slows down. We design for that — versioned contracts, validation on every message, retries with limits, and a queue so a slow partner does not stall your own system.
Every integration is logged and monitored, so when a message fails you see which one, why, and can replay it, instead of discovering the gap in next month's reconciliation.
We start by mapping the data: which system owns which field, what happens when two disagree, and which flows need to be real-time versus nightly. That map, agreed with your team, is the spec.
Then we build one flow end to end, test it against real data in a staging environment, and cut over with the old process still available as a fallback. The remaining flows follow the same pattern, so risk stays small at every step.
Every connection between systems is a door, so each one gets its own credentials with only the permissions it needs, secrets are kept in a managed vault rather than in code, and traffic is encrypted end to end.
Personal and financial data is only passed to systems that need it, and fields are masked or dropped at the boundary where they are not needed, which keeps compliance reviews short.
While we scope this together, here's what's already a proven, dedicated service.
The answers are the same ones we give on a first call — including where the honest answer is "it depends, and here is what it depends on".
Connecting separate software systems — CRM, ERP, billing, apps, partner platforms — so data flows between them automatically and consistently, instead of being copied by hand.
Usually, yes. We build an adapter around it using exports, files, a database read-only view or its user interface as a last resort, without modifying the system itself.
Real-time where a delay causes a real problem, such as access control or stock levels; scheduled batches where it doesn't, such as reporting. Batch is simpler and cheaper, so we only use real-time where it earns it.
It depends on the number of systems and flows, and on how well documented each system is. We scope one flow first and quote it as a fixed price.
Failures are logged with the exact message, alerts go to the right people, and failed messages can be replayed once the cause is fixed, so no data is silently lost.
Yes. Partner APIs change over time, and maintenance covers monitoring, updates to new API versions and fixes.
Any with a documented API, and most without one. Common examples are CRMs, accounting and ERP systems, payment gateways, e-commerce platforms, messaging services and industry platforms such as insurance carriers.
You do. The code, configuration and documentation are handed over, and we sign an NDA before discussing your systems.
Tell us what you're building and we'll be honest about whether we're the right fit.
Tell us what you're building and we'll get back to you within one business day.
Software integration services connecting existing business systems and legacy tools.
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