The day runs on paper
Registers, phone bookings and messages spread across the front desk. Two patients get the same slot, and nobody notices until both are standing there.
Run every clinic visit, from booking to follow-up.
Appointments, patient records, prescriptions and reminders for all your branches in one place — built for a busy front desk, not for an IT team.
cledge.in · front desk
Lajpat Nagar · TuesdayLive queue
10:00S. M. · Follow-up · Dr RaoSeen
10:20A. K. · Physio session 4 of 10Seen
10:40R. P. · New patient · knee painIn consult
11:00N. J. · Physio session 7 of 10Waiting
11:20V. S. · Follow-up · Dr RaoWaiting
ReplacesPaper registerPhone bookingsWhatsApp chatsAppointment diarySession tally sheetOne system
Why clinics move
Three things go wrong every week.
Most clinics still run on paper registers, phone calls and scattered chats. It works until the day it doesn't.
Notes take minutes to find
A returning patient's file is in a drawer, at another branch, or on a staff member's phone. The consultation starts without it.
Nobody sees the whole clinic
With more than one branch, the owner rings each one for numbers. Package sessions go untracked and quiet patients are never followed up.
The same five steps, every patient.
New patient or tenth session, the path through the clinic is the same — and all of it is recorded.
- Step 1
Book
By branch, doctor and slot, with availability and leave already in the system.
- Step 2
Check in
Mark the patient arrived and they join a live queue, in arrival order.
- Step 3
Consult
The doctor opens the full history, then records notes and diagnosis.
- Step 4
Prescribe
Print the prescription in the clinic's own branded format.
- Step 5
Follow up
Sessions are counted, reminders go out, quiet patients surface in a list.
What Cledge does.
All of this is live today. The two features still in build are marked below.
Every branch under one account
Each branch keeps its own address, working hours and specialities — one open mornings, another evenings. Staff work at a single branch or across all of them, and the owner sees both days without ringing either desk.
Branch switcher
Lajpat Nagar18 todayNoida Sector 186 this evening
Packages counted for you
Sell packages of sessions, such as ten physiotherapy sessions, and every session used is counted against the package automatically. When a patient on an active package stops coming, they appear in a follow-up list instead of quietly disappearing.
Package tracker
7 of 10 used
N. J.last visit 12 days agoA. K.last visit 9 days ago
Consultations and prescriptions
Doctors record notes and diagnosis against each visit with the patient's full history open beside them, then print the prescription in a clean format carrying the clinic's own branding.
Printed prescription
Lajpat Nagar ClinicDr Rao · Tue, 10:40
- Tab. Paracetamol 500mg1–0–1 · 5 days
- PhysiotherapySession 8 of 10
- ReviewAfter 1 week
Reminders patients actually read
Confirmations, reminders and campaigns go out by email and WhatsApp from the clinic's own branded template, and an outbox records every message and any failure. Consent is respected for marketing messages.
Coming soonEach clinic sending under its own WhatsApp number, and a WhatsApp booking assistant where patients book through a guided chat with staff able to take over at any point.
Patient messages
Appointment confirmed with Dr Rao, Thursday 11:00, Lajpat Nagar.Sent at booking
Reminder: physiotherapy session 8 of 10 is tomorrow at 17:30.Sent the day before
Free knee-pain check-up camp this Sunday, Noida branch.Campaign · only to patients who consented
Bring your patient list
Existing patients import in bulk from a spreadsheet, so nobody re-types the register on day one.
Team and roles
Invite staff by email, assign roles and branches, and control what each person can open.
A dashboard per role
Today's appointments, the queue and pending tasks — and for owners, the same view across branches.
Follow-ups that find themselves
Patients on an active package who stop attending are listed automatically, before they drop off for good.
One patient record
Contact details, visit history, consultations, prescriptions and documents on a single profile.
AI that only summarises
It condenses notes the doctor has already written. It does not diagnose, prescribe or advise.
Each person sees their own clinic.
Access is role-based: what someone can open depends on their role and the branches they are assigned to.
Clinic owner
Sets up branches, staff and services, sees every branch, runs patient campaigns.
Doctor
Sees their day, opens history, records consultations, prints prescriptions.
Front desk
Books appointments, checks patients in, manages the waiting queue.
Therapists
Access limited to exactly what the role needs, nothing more.
Clinics hold sensitive data. We treat it that way.
Written plainly, with no certification claims we have not earned.
Role-based access
Each person sees only what their role and assigned branches allow. A receptionist at one branch does not see another branch's clinical records.
Consent is respected
Marketing campaigns follow each patient's consent, and the outbox records what was sent to whom.
AI that stays in its lane
The assistant summarises notes a doctor has already written. The clinical decision stays with the doctor.
Clinic management software, answered.
The questions owners and doctors ask us first.
Cledge is clinic management software: a web application that runs every clinic visit from booking to follow-up. It covers appointments, the front desk queue, consultations, prescriptions, patient records, treatment packages and patient reminders, across one branch or several.
Small and mid-sized clinics in India, and clinic owners with more than one branch in particular. It suits orthopaedic and physiotherapy or rehabilitation centres, specialist clinics, multi-speciality practices and clinic chains.
Each branch keeps its own address, working hours and specialities under a single account, so one can run mornings and another evenings. Staff are assigned to one branch or to all of them, and owners see every branch in one view.
Yes. Existing patients import in bulk from a spreadsheet, so nobody re-types the register on day one.
No, and it is built not to. The AI only summarises notes a doctor has already written. It does not diagnose, prescribe or give medical advice, and clinical decisions stay entirely with the doctor.
Confirmations, reminders and campaigns go out by email and WhatsApp today, and an outbox records every message and any failure. Two things are still in build: each clinic sending under its own WhatsApp number, and a WhatsApp booking assistant where patients book through a guided chat with staff able to take over at any point.
Access is role-based, so each person sees only what their role and assigned branches allow. Patient consent is respected for marketing messages.
Book a demo and we will walk through your branches, staff, services and how the front desk works today. Pricing is quoted after that, because it follows the number of branches and users rather than a fixed list price.
Smarter clinics. Healthier communities.
Book a demo and we will walk through your branches, staff and front desk as they work today, then show you the same day running in Cledge.
Talk to the team
The same team builds and supports Cledge, so the person you speak to knows the product.
- Phone
- +91 97174 76081
- contact@inqmisetechnologies.com
- Office
- A-49, First Floor, Engine House, Mohan Cooperative, Badarpur, New Delhi 110044
Cledge is a product of Inqmise Technologies India Private Limited, built by the team behind our custom software development and AI integration work.